BlackOut Camera Support
How can we help?
Questions about recording, your gallery, permissions, Premium, or privacy? Send us a note with the details and we will take a look.
Email the BlackOut team
Messages go directly to the app support inbox.
A faster answer
What to include
Device details
Your iPhone model, iOS version, and BlackOut Camera version.
What happened
The steps you took, what you expected, and what appeared instead.
Where it happened
Recording, taking a photo, opening the gallery, or changing settings.
Quick answers
Before you write
Why can't the app access my camera or microphone?
Open iOS Settings, find BlackOut Camera, and confirm Camera and Microphone access are enabled. The app needs these permissions to capture video, photos, and audio.
Where are my photos and videos stored?
Captured media remains in BlackOut Camera's local gallery by default. It is added to Photos only when you choose to save or export it.
What should I do if a recording was interrupted?
Reopen BlackOut Camera and check the gallery. The app attempts to preserve the current file when a call, system event, or background transition interrupts it.